Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. Pet emergencies are accepted anytime our clinic is open. If you feel you have an emergency with your pet, please call us or come to the hospital immediately. If possible it is best to call before coming in so that a staff member can advise you on your particular emergency.
Appointments for the veterinarians are scheduled throughout the day and night to meet the needs of our clients and patients, 24 hours, 7 days a week and Holidays.
We strive to keep your waiting time to minimum as we recognize your time is valuable. However emergencies do arise in our hospital ad we ask for your patience if there is delay during your appointment, due to patient requiring immediate care.We will always inform you of any changes ahead of time.
An appointment may be arranged with the veterinarian of your choice at the best time for you. If you are unable to keep your appointment please inform the receptionist.
A veterinarian and veterinary technician with an assistant are present overnight, to do regular appointments, to monitor in hospital pets, to monitor day surgeries and to attend emergencies or to provide urgent care. Also for your convenience, pets can be dropped off for day or night surgeries, boarding at any time. Pet food and supplies are also available at any at any time.